Terms and Conditions

Last updated: September, 2024

These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://www.bocdesignstudio.com website (the “Service”) operated by BOC Design Studio, a business of Tian Tang AB (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, but not limited to, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of BOC Design Studio and its licensors. The Service is protected by copyright, trademark, and other laws of both Sweden and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BOC Design Studio.

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by BOC Design Studio.

BOC Design Studio has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that BOC Design Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall BOC Design Studio, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

BOC Design Studio its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these terms, please contact us.

Returns & Exchanges

We offer a 30 days refund upon receipt of the package, if you change your mind.

The items must be returned in their original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns that do not fulfil these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns and exchanges happen at your own risk and own expense (shipping costs are to be paid by you). If any items arrive back to us damaged we are only able to offer a 50% refund.

Please contact us at hello@bocdesignstudio.com before returning any items and remember to state your order number and relevant contact information in the email.

Damaged Delivery

We do our best to ship your order in a safe and secure way, but if your order for any reason or in any way arrives damaged, please let us know straight away so we can help you solve the problem.

We always offer to send out replacements for damaged items, and in some cases additional compensation, or the offer of a full refund. If you do not want a new item shipped we kindly ask for you to initiate a return instead or make another arrangement with us.

Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to hello@bocdesignstudio.com.

Remember to also state your order number in the email.

Shipping 

We work with an on-demand order fulfilment company with facilities worldwide. Orders are shipped from different locations, depending where your delivery address is. 

Shipping costs

All shipping costs will be shown upon checkout, however, please be advised that local taxes and import duties may apply and are not included in the shipping costs. When ordering from outside of the EU, taxes are always applied. Taxes and duties are applied by local tax authorities and differ from country to country and will be based on the value of the order and the type and size of the product.

The responsibility is the recipient’s and it will not be accepted as a reason for refusing the package.

All packages have tracking numbers. Tracking information will be sent to you in a separate e-mail when your order is being processed.

Delivery times

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

• Europe: 4–8 business days

• USA: 3–4 business days

• Australia: 2–14 business days

• Japan: 4–8 business days

• International: 10–20 business days

Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.

Note! We can’t take responsibility for any delays out of our control, like customs delays etc. If your order is delayed you can find more info in our Shipping & Return.

Gift Cards 

Gift cards are not refundable and cannot be exchanged to cash. Gift cards are valid for 2 years.

Out of Stock

All products shown are in stock unless otherwise stated. However, if for some reason an item should be out of stock anyway, you will be advised by email. If the item will be in stock again, you can choose to wait or cancel the order.

Colours 

Due to the calibration differences between computer monitors, tablets and smartphones, etc. the colour of our products shown on our website may vary from the actual product.

Privacy

At BOC Design Studio your personal contact information will be treated with confidentiality, and might be shared with third parties, . For ordering handling purposes, we need to share your shipping details directly with our partner.